East Delhi has more people offering to “get your marriage done” than anywhere else in the city. This page gives you the questions to ask any of them — us included — and the statutory forum that exists if somebody takes your money and does not deliver.
Quick answer: Before you pay anybody, ask nine things — what exactly you are buying (ceremony, registration, or both), which Act applies, whether both of you must attend, how much is government fee and whether the receipt comes back, how long it takes and what part of that is statutory, who the witnesses will be, what is not included, what you get back if it fails, and whose name goes on the receipt. Two answers end the conversation: “neither of you need attend” and “we will supply the witnesses”. If money has already gone, a marriage service is a service like any other under the Consumer Protection Act, 2019: section 34(2) lets you file where you live (“the complainant resides or personally works for gain”) rather than chasing somebody across the city; the District Commission handles it (the 2021 Rules putting it at consideration up to ₹50 lakh); section 69 gives two years from the cause of action, extendable only on recorded reasons; and section 39(1) lets the Commission order the price returned with interest, compensation, the deficiency removed and costs. Ceremony ₹5,100, with registration ₹7,100. We do not provide witnesses.
East Delhi has more people offering to "get your marriage done" than any other part of the city, and Krishna Nagar sits in the middle of that market. Some of those people are careful and reasonable. Some are a phone number and a promise. The difference is almost impossible to see from the outside, because everybody has a board, everybody has photographs of couples, and everybody quotes a number.
So this page is written differently from the rest of the site. It does not try to sell you our service. It gives you the questions to ask anybody in this trade — us included — before money changes hands, and then sets out the statutory forum you can use if somebody takes your money and does not deliver. That forum is real, it is cheap, and it applies to us exactly as it applies to the man with a board near the office.
We publish it for a plain commercial reason as well as an honest one: a customer who knows what to ask is a customer we do better work for. The bookings we regret are always the ones where somebody agreed to something vague, and then discovered at the counter that what they thought they had bought was not what anybody had said.
The general law of marriage and registration is on our process, documents and registration pages, and the ordinary Krishna Nagar address questions are the same as anywhere in east Delhi — the short version is at the end of this page.
Ask these on the telephone, before an advance. A careful service answers all nine without hesitating. Anybody who becomes vague on three or more of them is telling you something.
| Ask this | Why it matters |
|---|---|
| "What exactly am I buying — the ceremony, the registration, or both?" | These are two different things with two different prices. A great deal of trouble in this trade comes from a customer who thought "everything" was included and a seller who never said it was. |
| "Which Act are we being married or registered under?" | Hindu Marriage Act and Special Marriage Act are different routes with different timelines and different paperwork. Anybody who cannot say which one applies to you should not be handling your file. |
| "Do both of us have to attend, and where?" | The honest answer involves both of you attending. An assurance that nobody need attend is the single clearest warning in this business. |
| "How much of this is government fee, and will I get the receipt?" | The statutory fees are small and published. Any service charge is fine as long as it is called a service charge. |
| "How long will it take, and what is the statutory part of that?" | A thirty-day notice is the law working. An offer to compress it is not a service, it is a story. |
| "Who are the two witnesses going to be?" | The answer must be "people you bring". Anybody supplying witnesses is arranging for strangers to certify something they did not see. |
| "What is not included?" | The most useful question on the list, and the one most people never ask. Travel, notary charges, extra copies, an apostille chain — a straight answer here prevents every later argument. |
| "What happens if it does not work out — what do I get back?" | Ask before you pay, not after. A service with a clear answer has thought about it; a service that changes the subject has also thought about it. |
| "Who exactly am I paying, and what is the name on the receipt?" | A receipt in a person's own name, from a place you can find again, is worth more than any assurance. It is also what makes everything in the next section usable. |
Package pricing is not dishonest in itself — ours is a package too. What causes trouble is a package whose contents were never written down. Four things sit outside almost everybody's quoted figure, and they should be named before you agree.
The government's own fees — small, published, and payable whoever does the work: ₹100 to the Marriage Clerk under the Hindu Marriage Act, ₹200 as the 2014 Order's requisite fee, and ₹15 to the cashier of the District on the civil route. If somebody says these are included, ask for the receipts anyway.
Notary and affidavit charges, which are a stamp-paper-and-notary matter and ordinarily small.
Anything abroad. Attestation, apostille and embassy steps are a separate chain with their own timetable, and no ordinary marriage package includes them. Our charge for handling that chain is published separately, and the state's own part of it is nothing for normal attestation and ₹50 per document or page for an apostille.
Your own time. Nobody can attend for you, so the mornings are yours. A service that pretends otherwise is selling the one thing it cannot deliver.
Ask for the scope in a message you can keep — a WhatsApp message is perfectly good. Not because anybody expects a dispute, but because a written scope is what turns a disagreement into a short conversation instead of two people remembering different things.
Most of this trade runs on cash, including a good part of ours, and there is nothing wrong with that. What matters is what you are left holding afterwards.
Get a receipt with three things on it: the amount, what it is for, and the name of the person or firm receiving it. A slip with only a number is not a receipt.
Keep the phone number you were called from. In a trade where people work from a mobile and a folder, the number is often the most reliable identifier there is.
Do not pay the whole amount in advance to somebody you met today. A reasonable advance is normal; the entire fee before anything has happened is not, and no honest service in this market insists on it.
And keep the messages. What was promised, on what date, in whose words. The statutory forum described next is designed for ordinary people with ordinary records — the people who struggle there are the ones with nothing but a memory of a conversation.
People in this city assume that a dispute with a service provider means hiring a lawyer and going to court, which is why most of them do nothing. It does not. The Consumer Protection Act, 2019 creates a separate forum for exactly this situation, and a marriage service — ours or anybody's — is a service bought for consideration like any other.
Four provisions are worth knowing, and we are setting them out on our own website in full awareness that they apply to us.
Where the complaint goes, and how much it can be worth. Section 34(1) gives the District Commission jurisdiction over complaints where "the value of the goods or services paid as consideration" does not exceed the prescribed ceiling. The Act as enacted set that at one crore rupees; the Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021 revised the tiers, so that the District Commission takes matters where the consideration paid "does not exceed 50 lakh rupees", the State Commission where it "exceeds 50 lakh rupees but does not exceed 2 crore rupees", and the National Commission above that.
Whatever the exact tier, one thing follows for the reader of this page: every dispute in this trade is a District Commission matter. Nobody is paying fifty lakh rupees to have a marriage registered.
This is the part that changes whether an ordinary person actually uses the forum. Section 34(2) provides that a complaint "shall be instituted in a District Commission within the local limits of whose jurisdiction" — and then lists the options, which include where the opposite party ordinarily resides or carries on business, where the cause of action arose, and, in the clause that matters most, where "the complainant resides or personally works for gain."
Read that again if you have ever been told that you would have to chase somebody across the city. You may file where you live. A couple in Krishna Nagar does not have to pursue a complaint in whichever part of Delhi the other person operates from.
Two practical notes that follow from it.
It is why the receipt matters so much. A complaint needs to name somebody. A receipt with a name, or a firm, or an address, turns an impossible complaint into an ordinary one — and it is also why some people in this trade will do almost anything rather than give you one.
And it is why the written scope matters. Deficiency is measured against what was promised. Where the promise is in writing, the case is short; where it is a memory of a phone call, it is a much harder afternoon.
Section 69(1): a District, State or National Commission "shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen."
Section 69(2): notwithstanding that, a complaint "may be entertained after the period specified" where the complainant satisfies the Commission "that he had sufficient cause for not filing the complaint within such period" — with a proviso that no such complaint shall be entertained "unless the … Commission … records its reasons for condoning such delay."
So the rule is two years from the cause of action, and lateness is not automatically fatal — but it becomes an argument you have to win before the argument you actually came to make. The sensible reading for anybody in this position is simple: if something has gone wrong, deal with it this year rather than the year after next.
A word about what "the cause of action has arisen" means in ordinary terms, since it decides the date: it is when the thing you are complaining about happened — the service not delivered, the money not returned, the document not produced — not when you finally gave up hope. People lose time by waiting politely for months. Waiting is reasonable; just note the date the problem began.
A forum is only worth using if it can give you something. Section 39(1) lists the directions a District Commission may issue where it is satisfied that goods or services suffer from a defect or deficiency, or that an unfair trade practice has been adopted. The ones that matter in this trade are these.
| Clause | What it allows |
|---|---|
| (c) | "to return to the complainant the price" or charges paid, along with interest as awarded. The refund, in other words. |
| (d) | "to pay such amount as may be awarded by it as compensation to the consumer" for loss or injury, including punitive damages where the Commission thinks it appropriate. |
| (f) | "to remove the defects in goods or deficiencies in the services" — that is, to finish the job properly. |
| (g) | "to discontinue the unfair trade practice or restrictive trade practice and not to repeat them". |
| (l) and (n) | To issue a corrective advertisement to neutralise a misleading one, and to cease and desist from issuing misleading advertisements. Worth knowing in a trade that advertises heavily. |
| (m) | "to provide for adequate costs to parties". |
Three honest qualifications, because a page that oversells a remedy sends people into a forum unprepared.
This is about the service, not about the marriage. A consumer forum deals with what you paid for and did not get. Nothing about it determines whether a marriage is valid, and nothing about it substitutes for the registration itself. If what you actually need is the marriage registered properly, that remains a separate job to be done.
Proof decides outcomes. A receipt, a written scope, dated messages and a clear account of what was promised. We keep saying it because it is the whole difference between a complaint and a grievance.
And it is a process, not a switch. Filing is inexpensive and can be done without a lawyer, but it takes time and attention. For many small matters the better first move is still a calm written demand to the person who took the money — which, if they are sensible, ends it, and which in any event is a document you will be glad to have later.
It would be strange to publish all of the above and say nothing about our own conduct, so here it is, in four lines.
We put the scope in writing before you pay. What is included, what is not, and which Act your file runs under. If we have not said it to you in a message you can keep, treat it as not said.
We give a receipt in our own name, for every rupee, including anything collected towards a government fee — and the counter receipt for the statutory fees comes back to you as well.
We tell you when we cannot do something. A date that cannot be met, a route that will not work for your facts, a job that belongs to an advocate or a legal services authority rather than to us. There is no fee for that conversation, and we would rather lose the work than take it on a promise we cannot keep.
And if we get something wrong, we would rather fix it than be complained about. Call the same number. If the answer you get from us is not reasonable, then everything in the sections above exists, and we have just handed you the sections.
A consumer forum is one door. Three others exist, and picking the wrong one costs months. This is the shortest honest map we can draw.
| What has gone wrong | Where it belongs |
|---|---|
| You paid somebody and did not get what was promised | The consumer route set out above — District Commission, two years, refund and compensation among the possible orders. |
| A government office is sitting on your file | Not a consumer matter. Delhi's own time-bound service law, and the courteous escalation that works, are on our Lajpat Nagar page. |
| An office is demanding something with no basis, or has stopped answering | The written-representation ladder and the Right to Information route, set out step by step on our Mayur Vihar Phase 2 page. |
| You need a lawyer and cannot pay for one | Free legal aid is a statutory entitlement, and the clause naming a woman or a child carries no income test. Set out on our Vikaspuri page. |
| You are holding a certificate you are no longer sure about | Our verification page — what can be checked, what cannot, and why the paper itself proves very little. |
| Somebody is being threatened or coerced | Not any of the above. That is a police and helpline matter, immediately. |
The reason to lay these out side by side is that almost everybody who telephones us in trouble has spent weeks in the wrong queue. Five minutes deciding which door you are at is the best time anybody in this situation can spend.
This is the situation people actually telephone us about, usually three or four weeks after it started, and usually after they have spent that time calling the same number. Here is what to do, in the order that works.
Write down the timeline while you still remember it. The date you first spoke, what was promised, what you paid and when, the date things stopped moving, and the dates you tried to make contact. Half a page. Do it today rather than after another month of calling, because the details that matter are the ones people forget first — which number rang, who answered, what was said about dates.
Send one message rather than twenty calls. A short, unemotional message that says what was agreed, what was paid, what has not happened, and what you want — the work finished, or the money back, by a stated date. It is worth far more than any number of calls, for two reasons: a person who intends to deliver will often respond to something that looks like a record, and a person who does not has now been asked in writing.
Do not send somebody to the office to argue. It achieves nothing, it can go badly, and it puts you in a worse position than the one you were in. The routes described above are slower and they work.
Meanwhile, get the actual job done. This is the part people leave too late. Your marriage or your registration is not waiting for the dispute to finish, and the two are entirely separable — you can start the file again with somebody else this week and pursue the money separately. Couples who wait for a refund before restarting often lose a year for nothing.
And keep every piece of paper, including the useless-looking ones. An envelope, a visiting card, a photograph of a board, the first WhatsApp message. Identifying who you dealt with is the single hardest part of any complaint in this trade, and it is entirely solved by things you already have on your phone.
One honest caution to finish. Where somebody has taken money and produced a document that is not real, that is no longer only a service dispute, and it is not something to handle from a website's advice. Stop using the document, take advice — legal aid, if the cost is the obstacle — and get properly married and registered, which our verification page explains is usually cheaper than what was sold to you in the first place.
Nothing exotic here, and the method is the same across east Delhi, so this is deliberately brief with pointers rather than a repeat.
Your Aadhaar, carrying this address, is the centre of everything. Read it off the card and copy it onto every form character for character — the block, the gali number if the card has one, the pin code. In colonies like Radhey Puri, Jagatpuri and East Krishna Nagar, where the same lane is written three ways, that one discipline prevents most returned files.
Old houses, old names. Where the property papers and the electricity connection still name a grandparent, that is normal and it changes nothing about your ability to marry — the working method is on our Lajpat Nagar page, which deals with exactly that situation.
Rented rooms and thin files. If neither of you appears on any paper for the flat, the build-from-nothing list is on our Laxmi Nagar page, including the Aadhaar address route for somebody with no document of their own.
And the free repair everybody forgets — shifting your entry in the electoral roll, which costs nothing and produces a government record in your own name at your current address. The Election Commission's own forms are set out on our Janakpuri page.
We print no office allocations anywhere on this site: a file is allotted on the exact address entered, Delhi redrew its districts and sub-divisions during 2026, and a confident office name in print only sends somebody on a pointless journey. Certificates from before the reorganisation remain valid — a renamed district changes nothing about a document already issued.
The boundary matters more here than in most of Delhi, because it is close. Krishna Nagar, Gandhi Nagar, Geeta Colony, Jagatpuri, Radhey Puri, Vishwas Nagar, Shakarpur, Laxmi Nagar, Preet Vihar and Anand Vihar are Delhi. Kaushambi, Vaishali, Indirapuram, Khoda, Noida and Ghaziabad are Uttar Pradesh. Anand Vihar to Kaushambi is a short walk and a different State, and on the Special Marriage Act route a notice given in the wrong State does not transfer — it restarts, which costs a month. Say on the first call which side each of you actually lives on.
On timing, the Delhi Revenue Department's own published wording is the honest yardstick: a Hindu Marriage Act registration normally within 15 days, a Special Marriage Act solemnisation normally within 60 days, at a counter working in the morning on any working day.
| Area | What usually decides the file |
|---|---|
| Krishna Nagar, Radhey Puri, East Krishna Nagar | Old family houses with live records in an elder's name. Aadhaar first, a bill in a living person's name behind it. |
| Gandhi Nagar, Geeta Colony | Market households — the trading-family questions are covered in our Gandhi Nagar material rather than repeated here. |
| Jagatpuri, Vishwas Nagar, Anand Vihar | Mixed ownership and tenancy, plus the State boundary a short distance away. |
| Laxmi Nagar, Shakarpur | Paying-guest rooms and age-document mismatches — our Laxmi Nagar and Shakarpur pages. |
| Preet Vihar, Nirman Vihar | People selling certificates near the offices; read our verification page before paying anybody anything. |
| Mayur Vihar, Trilokpuri, Kondli | Resettlement addresses and offices that stop answering — our Kondli and Mayur Vihar Phase 2 pages. |
| Dilshad Garden, Seemapuri | Institutional accommodation and rosters — our Dilshad Garden page. |
| Kaushambi and beyond | Uttar Pradesh. Mention it at the start of the first call. |
Everything else on this page has been about money, so this section is too. A witness is an adult who attends, sees what happens and signs with their own original identity and address proof. That is the requirement, and it costs nothing.
Which is precisely why the offer to sell you two of them should end the conversation. A supplied witness is a stranger paid to make a statement about a ceremony they did not watch. Think about that as a transaction: you are buying a signature whose value depends entirely on nobody ever asking the person about it — and the person asking, years later, will be asking you, not the seller. We do not provide witnesses at any price, and we would rather lose the booking than arrange it.
The practical part is dull and works: tell each person in plain words what to bring; confirm both of them by a call two days before, not a message the night before; and have a third name who knows they are the reserve. The full requirement and where the exposure sits are on our witnesses page.
One — paying the full amount to somebody met that morning. A reasonable advance is normal. The whole fee before anything has happened is not, and no honest service in this market insists on it.
Two — taking a slip with only a figure on it. A receipt carries the amount, what it is for, and the name of the person or firm receiving it. Without a name, a complaint has nobody to name.
Three — never asking what is not included. The single most useful question in this trade, and the one almost nobody asks.
Four — agreeing on a phone call and keeping nothing in writing. A WhatsApp message setting out the scope is enough. Deficiency is measured against what was promised, and a promise nobody wrote down is two people remembering different conversations.
Five — believing an offer to compress a statutory period. Thirty days is thirty days. Paying for speed here buys a story.
Six — accepting "neither of you needs to attend". Whatever such an arrangement produces, you are the one who will be holding it.
Seven — buying witnesses. A paid signature is worth exactly nothing the first time somebody asks its owner about the ceremony.
Eight — waiting politely for a year before doing anything. The limitation period runs from when the problem arose, not from when you gave up hoping. Note the date things went wrong.
Nine — assuming a complaint means hiring a lawyer. The District Commission route is designed to be used by ordinary people, and section 34(2) lets you file where you live rather than chasing somebody across the city.
Ten — going to the wrong door. A delayed government file is not a consumer matter; a broken promise by a private service is not an RTI matter. The map above takes five minutes and saves months.
One list for all of Delhi. Items marked as not ours are marked so deliberately.
| Service | We charge | What that covers, and what it does not |
|---|---|---|
| Vedic ceremony at the mandir | ₹5,100 | The rites and the institution's certificate. You are married that day under section 7 of the Hindu Marriage Act. Not included: any government record of it. |
| Ceremony together with registration | ₹7,100 | The wedding plus the government side handled. Not included: the statutory fees themselves, which are small and receipted separately. |
| A past marriage registered now | ₹6,000 | Any earlier year. ₹12,000 where the proof must be rebuilt from photographs and cards. Not included: the Order's own late charges below. |
| Special Marriage Act, full route | ₹15,000 | Notice, the statutory period, the declaration before three witnesses, the certificate. Not included, and not possible: shortening the thirty days. |
| Premium, end to end | ₹56,000 | Everything managed. Not needed by most families here, and we will tell you so. |
| Second copy or register extract | ₹2,500 | From the office that holds the entry, for a party to the marriage. |
| Attestation and apostille handling | ₹4,500 | The chain assembled. The state's own share is nothing for normal attestation and ₹50 per document or page for an apostille. |
| Statutory fees | ₹100 · ₹200 · ₹15 | Marriage Clerk; the 2014 Order's requisite fee; the cashier of the District. We hand back every counter receipt. |
| Telling you what to ask other providers | Free | Including the nine questions on this page, which we would rather you asked us too. |
| Advocate's work, or a consumer complaint | Not ours | We do not appear anywhere, we draft no complaints, and we take no referral fee from anybody who does. |
| Witnesses | Never, at any price | Two adults who know you and will attend. |
A late registration attracts the Order's charges rather than ours — ₹500 as condonation inside the second sixty days, then ₹1,000 as a penalty which the ADM or DM may remit — and since nothing compounds, a marriage from 2010 costs what last month's would. Everything sits on our fee page, and late registration has its own.
Sourced. The Consumer Protection Act, 2019 — section 34(1), that the District Commission has jurisdiction where "the value of the goods or services paid as consideration" does not exceed the stated ceiling (the Act as enacted saying "one crore rupees"); the Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021, under which the District Commission takes matters where the consideration "does not exceed 50 lakh rupees", the State Commission where it "exceeds 50 lakh rupees but does not exceed 2 crore rupees", and the National Commission above that; section 34(2), that a complaint "shall be instituted in a District Commission within the local limits of whose jurisdiction" the opposite party resides or carries on business, or the cause of action arose, or "the complainant resides or personally works for gain"; section 69(1), that a Commission "shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen", with 69(2) allowing a later complaint where the complainant satisfies the Commission of "sufficient cause" and the proviso requiring the Commission to record "its reasons for condoning such delay"; and section 39(1) for the orders available, including "to return to the complainant the price" with interest, "to pay such amount as may be awarded by it as compensation to the consumer", "to remove the defects in goods or deficiencies in the services", "to discontinue the unfair trade practice or restrictive trade practice and not to repeat them", corrective advertisement and cease-and-desist directions, and "to provide for adequate costs to parties".
For the marriage side, the statutes this site relies on throughout: section 7 of the Hindu Marriage Act on solemnisation by customary rites; the Special Marriage Act, whose notice is entered in the Marriage Notice Book, published, and open to objection for thirty days; and Delhi's 2014 registration Order, from which come the ₹200 requisite fee, the sixty-day window, the ₹500 condonation, the ₹1,000 penalty, and Order 8's statement that registering does not tantamount to validity. The Delhi Revenue Department publishes the ₹100 payable to the Marriage Clerk, the ₹15 payable to the cashier of the District, the morning counter and the phrases normally within 15 days and normally within 60 days; the Ministry of External Affairs publishes that normal attestation is free and an apostille costs ₹50 a document or page.
What this page does not do. It gives no advice on your particular complaint — whether a given failure amounts to a deficiency, what to claim, or what a Commission will do with your facts, are questions for an advocate, and a free legal-aid advocate is available to many people, as our Vikaspuri page explains. It states no filing fee or procedure, because those are prescribed and are revised from time to time — ask at the Commission or check the official portal when you file. It names no provider and makes no allegation against anybody in this trade. And which office serves a particular Krishna Nagar address is allotted on the exact address, after a reorganisation that moved boundaries, so we print none.
One — decide what you are buying. Ceremony, registration, or both. Say it in those words and you will get a straight price rather than a package.
Two — have your Aadhaar in your hand and read the address off it. Not from memory. It shapes the whole file.
Three — ask the nine questions. Ask us first if you like; we would genuinely rather be asked. The service that minds being asked is the answer to the question.
Call +91 8376863962. If you are calling because somebody else has already taken your money, say so at the start — you will get the map on this page rather than a sales pitch, and there is nothing to pay for that conversation.
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